The Significance of CRM System for The E-commerce Industry

The Significance of CRM System for The E-commerce Industry

Applying CRM software to monitor and operate the relations with customers in a business-to-consumer segment is nowadays not only the modern tendency but a must-have tool to enhance a company’s services. With e-commerce CRM software, businesses can enter, store, and organize information that concerns consumers’ interplay.

A primary opportunity provided by the CRM is observing behavior patterns as well as tendencies within the business. This article will reveal the value, benefits, and implementation of the e-commerce CRM software. Let’s begin!

For Whom CRM System will be Highly Advantageous?

As it may be indicated from the concept- the primary parties who profit from such solutions are the entity and consumers essentially. Nevertheless, such instruments are excellent for businesses that put their client base in priority and want to maximize the service quality. You don’t have to implement it only due to the fact that the other organizations use CRM.

With a devoted audience, your company will be competitive, credible, and solid. To gain it, you should enhance the goods/services the company distributes. 

In case your goal is to create an online marketplace and enhance its service with CRM, or to own establishments providing beauty services, then customer satisfaction is the primary focus for you. If the idea and concept of your company are diverse, you don’t have to implement a CRM solution only because it is profitable for other businesses.

CRM System in E-commerce Advantages

Let’s single out the primary significance and opportunities brought by such software.

Increased sales 

Sales managers or the other individuals managing client services have all the data concerning the interactions with consumers on hand. For example, payment and order history. Such in-depth data will help in ensuring a more individual approach which will result in higher user satisfaction.

Demand forecasting

CRM system in e-commerce ensures requirements analysis to project the sought-after goods/services and benefit from them.

Target promotions

Accessible data concerning each client enables providing him/her with personalized offers, discounts, and promotions. It’s another method to raise a company’s sales.

Enhanced post-deal relations

Accessing all the data concerning the deals, businesses gather more insights about clients and ensure even greater services.

Buyer persona

Creating an ideal client description within your business and understanding your target audience’s requirements more is another valuable advantage of CRM.

RMA control

Return Merchandise Authorization (RMA) can serve as an integral part of your system. Why is it profitable? An agent with all the customer relations available is able to assist the audience in overcoming challenges and issues. 

Decreased expenses and lesions

Background data driving liquidates the information administration by hand. Therefore, the number of faults is substantially cut down, resulting in an improved serving.

Selecting a CRM Software by Type

To choose a proper and appropriate type for the e-commerce CRM, you should first outline which objectives you want to accomplish by integrating the CRM software. 

In addition, it would be useful to explore and analyze the current market to find the existing CRM solutions of your competitors. Then, you should study the features and capabilities of their solution. In addition, it’s vital to estimate your budget and how much money you are able to invest in the development of this software. There’s an opportunity to select the two types within the CRM software architecture: creating the one from scratch or going for readymade solutions.

So what is more profitable- to build a custom solution or integrate existing readymade variants? To answer this question, it’s worth mentioning the range and difference of CRM types:

Software as a Service type

The cloud-based SaaS CRM may serve as an excellent tool for moderate-scale companies/ startups due to no need for additional investments for the hardware, software, and employee hiring. All these pros are driven by the fact that all of the data is stored, processed, and accessed via the cloud.

Separate software type

 As the name states, this option requires possessing an individual server. Nonetheless, such a high control level ensures higher flexibility as well as easier integration into your workflow.

Custom system type

Such a CRM system meets all your business goals and is developed in complying with your project case. 

Undoubtedly, there’s no universal template universal for all businesses. As a result, the last option is maximally beneficial for all the domains and companies’ scales.

Custom CRM Software: Key Benefits

Firstly, the CRM system’s huge advantage is the opportunity to adjust it to the e-commerce entity’s workflow. The solution built from scratch meeting the requirements and goals of your company are able to overcome a great diversity of main challenges of this domain and significantly optimize your workflow. Apart from these pros, let’s single out some more:

Accessibility for all departments

The entire staff is able to manage and work with the CRM system that has a real-time data refresh. Therefore, everyone gets the latest information to process together, which considerably streamlines the work output. Besides, each team member can get access on a specific level according to the role.

Maximal profit from data

You can involve your company’s metrics in the analysis to receive comprehensive insights on performance efficiency. The statistics completed by the CRM system are easier to perceive for you and all the personnel working in your entity.

Higher user satisfaction

An in-depth analysis enables defining the dynamic client and market requirements. Knowing this data, you can generate more leads, expand your business and audience, and deliver a more personalized approach to each customer, turning him or her into a devoted one.

Data organization

Apart from the needs and pains of consumers, this integral instrument assembles customer behavior details, the audience’s age, preferences and tastes, hobbies, residential, and much other significant information. The CRM software can filter and classify your clients by various indicators and provide utter data concerning each one. 

Accurate sales predictions

The data gathered should result in enhanced performance. The CRM software can also assess the forecasts of generated profit for set time gaps based on a row of metrics. This efficient tool results in a more reasonable resources allocation, planning, and risks evaluation. 

Processes automation

Some tasks in the company may be automated, allowing the employees to focus on more significant and complex responsibilities. To illustrate, your AI-based CRM can generate intelligent automatic email replies to clients’ queries.

Those are the driving points that define the high efficiency of CRM in your business.

Advantages of CRM for eCommerce

How to Implement a CRM System: The Process Step by Step 

Let’s now proceed to the stages to complete in order to receive a maximally beneficial business tool for you:

  1. Outline your objectives. Begin with defining what objectives you follow and want to obtain with the CRM implementation. Set key performance indicators (KPIs) in order to assess the efficiency of the software and if the company meets the established plan. 
  2. Make up with functionality. The list of features to implement should be based on your business goals as well as the concept. You may also add specific challenges to overcome with this tool. We will suggest some more ideas on essential functionality to apply later in this post.
  3. Team preparation. Your personnel, as well as stakeholders, should be aware of the changes in the workflow with the CRM software implementation and how to use this system. Schedule a call where you will discuss the benefits and guide on applying the CRM solution. The description should be proper and detailed, so your employees won’t look for ways to avoid applying the system. 
  4. Select a partner. Choose a trustworthy software development vendor with considerable experience in the e-commerce industry. For this, read the reviews and the feedback from the previous customers. In addition, to make the CRM creation affordable for you, explore the market of developers, their hourly rates, and relevant expertise. 
  5. Assess the effectiveness. The set KPIs allow you to define what are the main changes in the company’s workflow and if they are positive. According to this information, you will track how they impacted the business performance, sales, and overall user satisfaction from a cooperation with you. 
Steps to create eCommerce CRM

Minimum Viable Product Features for the CRM Software

Here’s the row of integral features to implement into the custom CRM solution for the e-commerce domain. 

Insights from the market

CRM software is a tool that should allow detecting current tendencies of the market and benefit from it. This will raise the competitiveness level, user satisfaction, and the entire company’s reputation, making it keep up with the current as well as upcoming trends. 

Promotion strategy

Taking into account the concept of your e-commerce entity, this tool should assist you in creating advancement strategies and ways to engage more consumers. Therefore, the campaigns are more efficient and powerful.

Interactions observing

The CRM software is a storage of all the activities performed by clients within your business. The information assembled and stored in the system is a way to make more relevant and personalized suggestions to your customers. Thus, the company’s sales increase and the customer experience either.

Enhanced assistance

The CRM software is able to automatically transmit the customer query to the appropriate teammate to optimize the workflow and speed up the process of client support and responses, significantly enhancing it.

Dedicated audience

Due to the fact that the history of relationships with users is stored in the system, you are able to make your customers devoted to your company by serving them with an individual and personal approach. 

Mailing lists

With the CRM architectured from scratch, your team will be able to perform mailing lists with personal discounts and promotions. When the audience sees relevant suggestions and specific items based on their preferences, the credibility level of the brand considerably increases. 

After building CRM software from scratch containing the basic functionality, you may continue to implement more advanced features to expand the capabilities and opportunities of the system. 

How to Select Trustworthy Partners Avoiding Pitfalls

The expertise level is a direct predetermining factor of the CRM software quality. Therefore, let’s single out some steps to take to choose and hire the most decent specialists at an adequate price.

  • Project outsourcing. When choosing this hiring option, you are able to cooperate with developers all around the world and hire specialists with the most suitable hourly rate. In addition, you are charged exceptionally for the scope of tasks accomplished with no need to make extra investments like payrolls, hardware, and software, sick days, etc. We highly suggest taking a more precise look at the developers from Eastern and Central Europe. Tech experts, there are pretty talented, and their hourly rates are affordable.
  • Applying Clutch. This platform is a great tool for choosing tech partners. With Clutch, you are able to check verified feedback, rates, and reviews from previous customers and find out more about the company’s expertise. You can set proper filters according to your needs and requirements and start searching.
  • Portfolio checking. To assess if the potential tech partner is sufficiently experienced in the CRM system created for the e-commerce domain, you should request their portfolio. This way, you will be able to understand whether your requirements will be met in practice. 
  • Selecting web development. Web solution is accessible via any device, operating system, and browser. In addition, you will be able to manage the CRM from the desktop for higher convenience.
Basic features for eCommerce CRM

Summarizing

CRM software is extremely advantageous for the e-commerce domain. The insights about the company you receive are profitable and can help to enhance your entire business. Custom CRM is a great tool that will fit into your entity’s workflow, raising your competitiveness and solidity in the market. Relationship with customers analysis results in a more individual approach to the audience that will expand your business and rapidly increase sales. 

The universal tip to take a maximum from such an instrument is to select credible vendors with proven expertise in CRM software development as well as the e-commerce niche. Besides, your aim is to provide an in-depth description of how to use the CRM system to your personnel and assist them in streamlining the processes and interactions with clients.

Everything You Need to Be Aware of Amazon Variation Listings

Everything You Need to Be Aware of Amazon Variation Listings

Amazon variation listings are among the most effective ways to boost your product’s visibility and convert process on Amazon. Different customers have different preferences when purchasing on Amazon. If you’ve got different variants of the same product, there is no other option to show them other than to use the variations in listings or parent-child listings on Amazon.

Making your listing more diverse will significantly improve your customers’ experience by easing the buying process for customers. When you give shoppers many options to purchase all in one location, it makes it easier for them to find the items they are looking for all in one place, instead of searching through hundreds of options in results from a search.

What can you do to make changes to your Amazon listing? What are the fundamentals of this procedure? Before we dive into its technicalities, Let me provide you with an overview of the topics we will go over in this blog.

What’s the Difference Between Amazon Listings?

According to Amazon, Variations, or parent-child relations, are various products available on one page. They may appear alike. However, they differ in dimensions, color, flavor, etc.

Check out the example below –

In this case, instead of having 32 separate listings of women’s t-shirts of different sizes, the seller has placed them all on one page of details. They have also set several ASIN variations listed as color options.

Amazon believes this is an excellent strategy because products in various sizes and colors suggest a superb variety of families.

Elements of the Amazon Listing Variation

The lasting relationship has three primary elements. They include:

1. Parent listing

The parent listing, also known as the parent ASIN, is a storage space for variants or child products. It is not a buyable entity. Amazon catalog makes use of parent listings to connect to its variations. For example, when similar parents own two t-shirts, they’re considered child-friendly products.

2. ASINs for children

ASINs or child products are variations from the main product purchased. There could be multiple child products with an ASIN of a single parent. Each child’s variant is distinct from one another in a way, perhaps by color, size, shape, taste, and so on.

3. Variation theme

The theme of variation is the kind of variation that defines how related products differ from one another, i.e., what’s the thing that makes them different from each other. The theme you choose for your variation may vary depending on the category you place your products. For example, listings for children in the makeup category may differ in size or shape, color, and so on. In the variety of fashion, children’s products may vary in size and color.

There is also the option of applying two different themes in specific categories of products. For instance, if you would like to sell t-shirts in various dimensions and colors, you could involve “SizeName-ColorName” as a “SizeName-ColorName” variation theme. Examples include:

Large Blue T-Shirt

Small Pink T-Shirt

Extra Large Black T-Shirt

Medium Green T-Shirt

Customers can choose their color and size without looking for specific products.

What Are the Advantages of Amazon’s Variation Listing?

Offering multiple variations or adding new variations on an already existing page could benefit Amazon SEO since they provide many advantages. There are a few:

  1. Increase conversions

The most significant benefit of having the option of a variation to your listing is that customers have a variety of choices to choose from all at once and do not need to search through many results in search results for the exact size, color, flavor, etc. This ultimately boosts your conversion rates and increases your overall revenue to a significant amount.

  1. Increases visibility of child listings

They are combining newly-stocked or poorly performing products with more successful listings to increase their visibility—low-performing listings. For instance, if you have added a brand new product to the inventory, instead of creating an entirely new amazon listing for the product, you could simply add the new listing and update it to a current lipstick listing ASIN.

The main benefit of this approach is in the review process. Wondering how? It’s easy to understand that 95% of consumers review reviews before choosing. And since your highly-rated listing has positive reviews, buyers assume that the ASIN of its child will be as good due to the glowing reviews that its parent listing has received.

Amazon Sales Strategy for Brand Owners

Amazon automatically ranks items with high ratings as the most popular. So, if every sale that occurs on your parent’s listing is combined with the sales history of your child’s listings, it affects your organic rank to an enormous degree.

How do I list multiple variants on Amazon?

Before you start your first parent-child account on Amazon, make sure to check the categories of products qualified to list variations.

The main categories of listing that allow for variations are:

Pet Products

Toys and Games

Sports & Outdoors

Grocery

Health & Beauty

Clothing

Accessories & Shoes.

Once you’re done, you’ll discover that creating a listing variant for your listing on Amazon isn’t as complicated as it appears. If you’re a registered Amazon Seller UK, Follow the steps below, and your listing for your child’s parent will be up within a matter of minutes.

There are two methods to create listings variation on Amazon. You can make them manually using Amazon Seller Central or download and fill in an inventory file.

This post will explain how to include modifications to an Amazon listing using the Amazon inventory file template. Amazon Inventory File Template. We will also provide everything you require to add variations to existing products.

This is the preferred method for Amazon sellers. You can easily alter, update and add or remove children’s ASINs to it as necessary.

Some of the most critical pieces of advice Amazon offers on filling the inventory file include –

Be sure to provide an image URL for the item you are purchasing but not the dimensions of the article, color, variant theme, or the SKUs that are the parent.

In the case of your parent company, don’t include information such as weight, shipping time prices, time-to-ship, etc., because the child product’s data already have this information.

Be sure to record the dimensions, price, weight, weight, etc., of your child’s ASINs differently because it is distinct for every. (Amazon Seller Central).

How Do I Add Variations in an Amazon Listing?

If you want to make changes to an Amazon listing, The steps are similar to the steps laid out in the previous paragraphs.

Take these actions to mix multiple ASINs into one variant. This will allow you to combine various ASINs into one.

1. Download the suitable category template to fit your specific category by using the Templates for Product Classifier or Templates for Specific Categories. Go through the “Valid Values tab within the template to discover the available themes for variation.

2. Within the template for inventory, add SKUs for your child and parent.

3. The item that is the parent:

Input the necessary numbers for all sections you need to fill in, including SKU. This could be any alphanumeric string with 40 characters or less but doesn’t duplicate the previous SKUs). Sellers can choose to add “-parent” to their base SKU to keep a record that it is a parent SKU.

Make sure to leave the “Parent SKU column blank.

Insert the values in the ” parent ” field in ‘Parentage’ and then enter the appropriate value into ‘Variation Theme.’

Don’t leave the ‘Relationship Type’ field empty.

You can leave everything else blank.

4. Each child’s item (ASINs that need to be added for them to be converted into one family variation):

Insert appropriate values in the necessary sections.

Input the required information in the “Parent SKU section, with the value from the parents’ SKU (value is the same value for each children item).

Include “child” in ‘Parentage, and then add “variation” in ‘Relationship Type.’

To the “Variation Theme section, then add the same value you have added to “Variation Theme’ to the parent (value should be identical for each children item).

After entering all the required information, Correct any mistakes; if any, upload the final file.

Strategies to Increase Sales from the Amazon Listing

As you’ve learned that adding parent-child listings makes way for a better customer experience. Below are some essential suggestions you can apply to boost your sales using listing variations

1. Choose the most effective product on your preliminary list to ensure that prospective customers click on your item and can also browse your child listings.

2. Use the A+ content and write a proper product description. Amazon claims they believe that A+ content aids in increasing the sales of the product by 3 – 10 percent. This is due to more positive experiences with products when they have more information about them.

3. Make sure you upload multiple product images that are clear and of high quality that will help you convert. According to the findings of SellerApp, the optimal number of images is six images.

4. It’s an excellent idea to use an Amazon keyword tool that not just provides the statistics of what customers are looking for in the search bar on Amazon but also assists you in improving the overall Amazon SEO. The SellerApp’s ” Amazon keyword research” tool will help you discover some of the most searched words on Amazon to get an advantage within the marketplace.

5. You need to be aware of and manage your listing’s quality after listing your items. This will assist you in determining the desired level and discoverability of the listing’s variation.

A great way to monitor your Amazon listing’s quality and check if your variants are getting enough attention or not is to use SellerApp’s Amazon Quality Score Dashboard for Listings.

Conclusion

Amazon variations are advantageous to both Amazon sellers as well as buyers. They can enhance the experience, be sure to set them up correctly, to improve your sales and online presence.

Best Platforms for eCommerce Websites

Best Platforms for eCommerce Websites

Do you need to design an eCommerce website and you’re not sure where to begin? Perhaps you already have a website and it needs to be optimized? An eCommerce website is basically your 24/7 storefront. Since first impressions are everything, you want to make sure you have an appealing, easy-to-navigate website. In this article, we will discuss building eCommerce websites and explore some of the different eCommerce platforms available. 

Building an eCommerce website is a must-build step for you to start your online business, and must be well thought out and includes many steps. However, once your website is built, selling online is a breeze.

How to Build an eCommerce Website

Choose a Name and Get Your Domain

Choosing a domain name is important to your brand and overall success. Using descriptive keywords in your domain will tell your customers what your business is about. It will also help you rank well in search rankings. It’s best to stick with .com, when possible because it’s the most recognizable extension. However, if .com is taken .net and .co are other recognizable extensions.

Your domain name generally costs $12-$25 a year. Some eCommerce platforms will offer a free domain with your purchase.

Pick Your eCommerce Platform 

There are many eCommerce platforms to choose from. Some eCommerce platforms are free with limited features.

Here are a few popular platforms:

  • BigCommerce
  • Shopify
  • SquareSpace

Later in this article, we will focus more on popular platforms for eCommerce websites in 2022.

Plan and Build Your eCommerce Website

In order to plan and build your eCommerce website you’ll need:

  • Logo and brand imagery 
  • Product photos, descriptions, and data
  • Your story
  • Customer service pages
  • Blog content
  • User-friendly navigation 

Set Up Payment, Tax, Shipping, and Marketing Tools

Setting up these features is dependent upon the platform you decide to use. Some platforms, such as Shopify and BigCommerce, come with built-in payment processing, tax calculations, shipping label printing, and marketing tools. Most others require integrating a few outside services to handle these tasks.

Test and Launch Your eCommerce Website

Lastly, you can process a few test orders. These orders will connect to your payment processor without charging your card. Once you’ve worked out all the bugs, you can officially open your eCommerce site!

eCommerce Platforms

When deciding on an eCommerce platform, you’ll find there are many different options to choose from. Here are some options to consider.

Wix

Wix is best for flexibility and customization. It’s an affordable eCommerce option. Wix is the perfect eCommerce platform if you have a small store or have special design requirements. It’s known for its drag-and-drop features to help create a nice design. Wix also gives you access to 500 website templates and customization features. Wix includes a variety of marketing features:

  • Email accounts 
  • Sell directly via social media
  • Worldwide shipping and taxes
  • Coupons and discounts

SquareSpace

SquareSpace is the best eCommerce platform for creatives. It’s a well-known free website builder with eCommerce packages. SquareSpace gives you artistic freedom and you can install and customize multiple templates at a time until you find the one that suits your needs. Some other features include:

  • Subscriptions, digital products, and in-person compatibility
  • Mobile-optimized checkout
  • Mobile store management
  • Real-time shipping estimates

BigCommerce

BigCommerce is best for medium to large stores. It’s an all-in-one eCommerce website builder for larger stores. BigCommerce has advanced eCommerce features for managing high volumes and a large number of products. This is a perfect option for an established business or if you plan to sell high volumes. Some features include:

  • Customer accounts for faster checkouts
  • Mobile-optimized checkout
  • Coupons and discount codes
  • Advanced inventory management
  • Built-in shipping management
  • Advanced product filters

Shopify

Shopify is the best all-in-one eCommerce platform and powers more than 1 million online stores! It is a more advanced platform because it’s built specifically to host online stores. It’s easy to use and has the right level of flexibility. Some features include:

  • Point of Sale for brick and mortar shops
  • Real-time carrier shipping rates
  • Abandoned checkout recovery
  • Automatic tax calculations
  • Advanced inventory management
  • Unlimited products
  • In-depth analytics

WooCommerce

WooComerce is best for WordPress websites. WooCommerce is a lightweight plugin that adds capabilities such as:

  • Accepting online payments
  • Configurable shipping options
  • Product listings to your site

Some features include:

  • Support of subscriptions and deposits
  • Automated tax calculations
  • Real-time shipping rates
  • iOS and Android mobile apps
  • Physical and digital product capability

WooCommerce is a free plugin to download, install, and use forever. The sky’s the limit with WooCommerce, and we have a great guide on how to start with it. However, it’s not the easiest or most intuitive eCommerce platform, unless you’re already using WordPress.

OpenCart 

OpenCart is the best eCommerce platform for selling digital products. It is free but you must have an existing website to use OpenCart.

Some features include:

  • Simple and centralized admin dashboard
  • Manage multiple stores from a single dashboard
  • Discounts and coupons
  • One-click digital downloads

Custom eCommerce Platforms

A custom eCommerce platform is built specifically to meet your business needs and goals. There will be no other website like yours. You can personalize it as much as you want, based on where your company stands now and where it will go in the future.

Things to Consider Before Developing an eCommerce Website 

Research Your Business’ Industry

Before starting the eCommerce website development process, you should thoroughly analyze and research your business’ industry. Delve deep into your customers’ preferences, age, and other factors that will help you develop product categories, descriptions, payment gateway, product images, and other aspects effectively.

Understand the Needs of Your Target Audience

Next, you should prioritize your potential customers and understand their culture, geography, demography, and purchasing inclinations.

Determine Your Branding and Plan a Content Strategy

You should consider your brand. Think about a logo, visual images, your company’s voice, and emotional connotations. Establish a strategy for growth and development.

Keep Your eCommerce Budget

It’s easy to go overboard with your budget, especially at the beginning stages of development. It’s best to be cautious, stay within your budget, and implement strategies to help you do so.

Know Your Competitors

You want your business to stand out above your competitors. In order to do this, you must analyze them and see what’s working for them and what’s not. Pay attention to the technical aspects, such as the hosting tool, domain name, content management system, or other add-ons that they are using.

Outsourcing Your Custom eCommerce Website Development 

There are many ways outsourcing your eCommerce website development could be beneficial for your business.

  • Increase traffic
  • Grow your business
  • Drive performance

There are many eCommerce website platforms to choose from. Hopefully, this gives you a place to start when it comes to choosing a platform and designing an eCommerce website. With the right platform and a well-designed website, you will see your business grow and sales increase.

7 Rules of Writing a Powerful Ecommerce Product Description

7 Rules of Writing a Powerful Ecommerce Product Description

In today’s competitive e-commerce environment, it is critical to set yourself apart from the competition by having an amazing product description that increases your conversion rate and overall sales. A good product description provides more than just basic product details, and it allows you to persuade your customers that purchasing your specific product brand is necessary.

Product descriptions provide the vital information that shoppers need to be able to make a decision on whether or not they should buy your product. Compelling product descriptions sell products. Poorly written ones leave shoppers confused and frustrated and ultimately turn them away from conversion.

Being a critical component of any e-commerce site, product descriptions can either enhance or damage the shopping experience, depending on how much effort you put into them. That’s why it’s important to follow these seven cornerstone rules for writing a powerful product description for your store.

1. Decide on a Product Description Format

There is a lot of confusion over product description formats. Should you use bullet points or paragraphs? Why do some sites have their reviews on the left and others on the right?

Have you ever been on Amazon and noticed that the product description on one page is different from the others? It’s not just a mistake or typo. Most likely, it’s an experiment where Amazon has changed the formatting in some way to improve conversion.

How should you write your descriptions? What are the rules of product description writing? When should you use bullet points, when to get more specific, how vague should you be, and how long should they be –  these are some of the questions that you need to answer before finalizing a product description format for your e-commerce store.

No matter what format you go with, make sure you also decide on a specific word count. Trying product descriptions of varying lengths might not be lucrative if you are running a new online store

Try to keep the word count consistent so that readers know how you talk about the product. However, you don’t have to be too picky on this. It’s perfectly alright if the word count is slightly different on various product listings. To make sure that the text length doesn’t go off track, try using a word counter. A word counter can help you keep track of the total number of words you have written in a product description. In this way, you will be able to maintain a consistent text flow among all the product descriptions on your online store. 

2. Use High-Quality Videos and Images

Videos and high-quality images can be extremely powerful tools to sell your product. But the challenge is video marketing is hard to do when you are a beginner. While creating a video and image graphics isn’t something you can do overnight, following the right strategy can help a lot. 

I urge you to use videos and photos to show your product. I think it will help with the sales. It just makes the buying experience so much better for your customers, especially for people who are too lazy to read long descriptions.

Did you know that the number one reason customers don’t buy online is that they can’t see the product in person? By using well-filmed, high-quality images and videos of your products, you can delight your customers so much that they start buying immediately.

3. Focus on Using Sensory Words

When writing product descriptions for your online store, you need to focus on using sensory words. Sensory words are the secret weapon for your product descriptions. If you use them, you’re already winning the battle against your competitors.

Have you ever put your hands on a pair of jeans that felt like butter? Or wear a cotton t-shirt that was softer than your pillow? How about jeans that hugged your skin like you were wearing pajamas?

These are all examples of using sensory words in product descriptions. Use distinct words in your product descriptions to evoke the senses and allow customers to feel what it’s like to own the product.

Sensory words help you paint a clear picture for your customer about your product or service. These words are descriptive and can be used to encourage users to feel or experience something. Sensory words are not only some of the most powerful storytelling verbs, but they also have a unique power to influence buying decisions.

4. Describe Technical Aspects of the Product

eCommerce stores sell a variety of products through the World Wide Web. Each product is likely to have distinct features. To make your product sound good, you have to talk about all of its technical aspects.

You cannot describe the technicalities until you learn everything about the product before writing its description. Especially eCommerce sites selling smartwatches, smartphones, tablets, Drone cameras, and other gadgets have to be serious about the product descriptions.

Specs and features should be mentioned correctly. You cannot afford to indicate wrong specifications because it can ruin your online reputation. Make sure to double-check the product description once you are done with it. 

5. Write Descriptions for the Ideal Target Audience

While writing for your eCommerce website, it can be challenging to write for the ideal audience. What should you focus on? How do you connect with your reader? What tone should you use? 

Product description targeting the right audience is a must if you want to increase sales. But how do you write them? This is often something that new business owners focus on as they create their first products. 

The best way to start is to talk to your target market. The ideal market for any business is not going to be the same on every site. This means you might need to create different descriptions for each of your listings. Before you start writing your product description, pay attention to your target audience. When writing product descriptions, one of the most important elements in creating a message that hooks your ideal customer.

For instance, you might be running an online garment store selling apparel for people of different ages. In that case, product descriptions have to be different for people of different age levels. You are not supposed to right the same copy for kids’ wear and teen dresses. Keep your target audience in mind while creating a product description.

6. Show How the Product Can Benefit Users

Product descriptions play a critical role in helping you sell your product as they allow you to specify the advantages and benefits that your product offers. To effectively use them, it’s critical to focus on creating effective copy that speaks to the specific needs of your customers. Focus on writing unique, professionally-polished descriptions that will help you improve sales.

If you are selling products on the web, the number one thing that can help you increase your sales is a well-written product description talking about the product benefits. 

Talking about the advantages of your product is crucial because people tend to buy stuff that can benefit them. They don’t take an interest in things that make no difference to them. Therefore, your product descriptions should revolve around the product benefits that users can enjoy after purchasing that specific product.

7. Set Goals for Your Product Descriptions

What would you like to achieve through your product descriptions? This is the question that you need to answer first. If you have your goals defined, you will be able to write a good production description that can help achieve your goals.

Setting goals for your product descriptions can help you improve SEO and increase sales. Clicking on a link to purchase is the ultimate goal of most online shoppers, and this can be used to your advantage. 

As an eCommerce business, you want to design your product descriptions specifically to convert customers into buyers. If you want to achieve that goal, then you have to write details that makeup good, conversion-oriented product descriptions.

Getting repeated customers is another common goal of e-commerce stores. A great description will keep customers engaged with your business and keep them coming back for more. Your description should be written in an engaging, conversational manner and should feel more like a story than a technical manual. Instead of focusing more on other aspects, try telling a story about how your product will enhance the customer’s life or solve their problem.

Being in the top search results is another goal that online retailers want to achieve through product descriptions. You need to use keywords in your descriptions that potential customers might use when searching for products like yours. This will ensure that your product descriptions are found by the right people when they are searching online.

There is a lot of information to know when it comes to product descriptions, but the most important goal you need to set for your product descriptions is what you want your customers to do after reading product descriptions. 

Do you want them to buy the product? To learn more about it? To share the information with their social network? To come back and read more of your product descriptions? Or something else? Whatever it is, make sure that you have already set a goal for your product description so that you can track its success.

Conclusion

For some reason, product descriptions have always been kind of overlooked. Everyone knows that you need to create killer headlines, images, and a well-structured description to increase your chance of getting maximum sales.

Content gives your potential customers an insight into what your product or service is about. It allows them to see if it is something that would be useful for them in their day-to-day lives. This can result in more sales for your business.

Top 10 eCommerce Websites in the USA to Start Your Own Clothing Business

Top 10 eCommerce Websites in the USA to Start Your Own Clothing Business

Given the extensive success of many American eCommerce clothing businesses, it comes as no surprise that the United States is a global e-commerce leader. This is largely due to the adoption of e-commerce as a mechanism for brands and merchants to sell their products to the vast, geographically dispersed population of the United States.

Due to this new earlier acceptance, customers gradually warmed up to the idea of online purchases, ultimately becoming supporters and voracious online shoppers, long before many other countries had begun to move in this way.

Since the American market is so developed and addressable, it’s no wonder that e-commerce players are competing fiercely with good quality products and providing a range of categories for their consumers. It is also noticed how the big giants attract their customers with high-quality photos that the customers can relate to.  

Large platforms that operate across many segments, such as Amazon and eBay, are dominant, but conventional brick-and-mortar retailers are still gaining market share. eCommerce product Clipping path

Shoppers’ interactions with brands, particularly fashion shops, are no longer limited to physical stores. Fashion retailers are revamping the entire buying experience as customers anticipate mobile purchasing, one-day shipping, and 24/7 customer service.

Fortunately, the fashion industry is a master of change, with seasonal trends appearing and disappearing before you can catch your breath. The digitalization of the fashion industry, on the other hand, maybe the most significant change yet.

We’ve compiled a list of the top 10 operating e-commerce sites in the United States. The list includes obvious competitors such as Amazon, eBay, and Walmart, as well as a diverse range of brands with multiple categories. 

Top 10 eCommerce Websites in the USA to Start Your Own Clothing Business

Amazon 

Amazon

Amazon is not only the most popular e-commerce site in the United States but also in most other countries. Amazon began as a small e-commerce site selling books in 1994 and has since grown to dominate the bulk of e-commerce categories, including computers and gadgets, books and literature, and even television and movie streaming.

In the United States, Amazon customers have access to the whole range of Amazon products, including books, music, electronics, fashion and accessories, tools and hardware, sporting goods, and pretty much anything else. Furthermore, Amazon Prime members in the United States can get these items with free one-day or two-day shipping.

eBay 

eBay

eBay, another e-commerce leader, was founded in 1998 and has a big head start in the global race for e-commerce domination. eBay has been the leading online marketplace for more than 20 years, the first of its type and the largest in the world, providing consumers with an online platform to buy and sell just about anything they can imagine, while staying loyal to their initial goal.

Currently, eBay leads in areas such as clothing, and more, offering free delivery on many items through auctions, straight from companies, and verified sellers.

Walmart

Walmart

Walmart has become a household name in the United States since the 1960s when it first established itself as a low-cost mega-warehouse. It has since grown to become the world’s largest retail corporation, with locations in 50 states and a significant e-commerce presence in the United States, Canada, and Mexico.

Walmart’s online consumers can choose from a wide range of products in areas such as fashion and more making it an appealing platform for customers of all types. Consumers in the US can even get a Walmart branded credit card to save even more money on their purchases.

Target

Target

It has over 1800 stores across the country and a robust e-commerce platform that allows customers to access the entire range of target products and services both online and in-store.

Target is a consumer goods shop that sells everything from fashion to home décor and much more, having a strong presence in fashion and apparel. 

Etsy

Etsy

Etsy is a marketplace founded in the United States that specializes in the sale of handmade or vintage goods as well as one-of-a-kind factory-made things. Etsy’s e-commerce site allows individuals and businesses to sell a variety of items, including apparel and accessories, cosmetic products, and a variety of other unique items.

Etsy, which was founded in 2006, is the world’s 19th largest marketplace, a noteworthy achievement given its particular focus. Fashion is the most popular category among users on the platform.

Macy’s

Macy’s

Macy’s is a US fashion behemoth that began as a brick-and-mortar store in the 1990s and has since grown to become a global brand with locations in many countries and an e-commerce site that ranks first in the world in the fashion and apparel category.

Macy’s e-commerce site offers a wide range of accessories, shoes, beauty goods, cosmetics, women’s, men’s, and children’s clothing, as well as home and décor items. 

Wish

Wish

Wish is a unique addition to the list since, unlike many of the other brands mentioned, it is largely a mobile marketplace where small businesses and manufacturers may sell directly to consumers through the Wish platform. Electronics, family, beauty, and home decoration are the four core categories of the Wish marketplace.

Wish, which was founded in 2010, has risen quickly to the top of the market, dominating sectors such as computer electronics and technology, adult products, video games, consoles, and accessories.

There are numerous elements to consider, ranging from data analytics to technical assistance. It’s never easy to pick the best eCommerce platform. Finding a platform that meets your demands, however, can make a huge impact on the bottom line of your apparel company. Here are a few eCommerce platforms to help you with it. 

Magento

Magento, which is by Adobe, is the eCommerce platform of choice for many of the world’s most prestigious fashion firms, including Hermès and Christian Louboutin. Its platform processes more than $100 billion in gross merchandise volume each year and has 190,000 active users.

Magento is recognized for its customizations, which is why so many of the world’s most powerful brands use it. 

WooCommerce

The most popular eCommerce platform on the internet is WooCommerce. There are currently 3.87 million active WooCommerce sites all throughout the world. WooCommerce’s popularity originates from its software connection with WordPress, one of the most widely used content management systems.

WooCommerce is used by a number of up-and-coming eCommerce websites, so you’ll have a good peer group if you use it as well. 

BigCommerce

BigCommerce, based in Austin, Texas, is one of the fastest-growing eCommerce companies on our list. In fact, the company’s yearly revenue reached $100 million for the first time in 2019. BigCommerce provides a few intriguing features, such as in-depth analytics, that can appeal to first-time eCommerce site creators. They also have some of the most fashionable websites.  There are both new and established clothes brands on the platform.

What features should my e-commerce platform include?

‘What would be the ideal online marketplace?’ is a question that many clothing company owners have.  The truth is that there is no such thing as the “best eCommerce platform.” It all relies on the specific requirements of your clothing company.

High-Quality Product Photo

Product photographs are one of the most significant parts of an eCommerce site, no matter what, high-quality product photography brings in customers faster. When customers or buyers can relate to your product or see themselves in your product, they tend to make a purchase more often than usual. To get high-quality photography and photo editing services, UCP is one of the online editing services giving professionals at an affordable rate with professional and excellent quality work. 

Search Engine Optimization (SEO)

Search Engine Optimization (SEO)

The ability of an eCommerce platform to perform SEO is one of its most crucial features. Your site will be useless without SEO functionality and the availability of high-quality SEO plug-ins. It doesn’t matter if you have the most attractive website in the world if no one can find it online. Search engine optimization (SEO) helps in the finding of sites on online services and brings search engines traffic to your online store.

Social media and other eCommerce platform’s integration

Social media and other eCommerce platforms integration

For many apparel firms that rely heavily on indirect sales, integration with Facebook, Instagram, Amazon, eBay, and other platforms is a must. If your business relies on Amazon sales, be sure your platform allows you to continue doing so as easily as feasible. If it’s a sit, be sure to have a fashion blog to get some organic traffic from search engines.

Features of security

eCommerce businesses require a high level of security. Your eCommerce platform should include everything from firewalls to payment gateways, encryption, and backups.

Technical assistance 

If you’re not tech-savvy, look for an eCommerce platform that offers tech assistance and simple functionality. Instead of phone help, several of the leading platforms solely provide online tickets and chat support.

Several payment options are available

In the fashionable fashion sector, being able to process every frequent payment method is very vital.

Analytics and data recovery

Using data to improve product recommendations, products, and services can significantly boost your profits. Several of the most powerful AI-based services that assist with this are more expensive, but they may be worthwhile. AI is used by several of the world’s top apparel firms.

Users with aspirations and peers

What are the demographics of the platform’s users? It’s a good sign if your eCommerce platform is being used by established or emerging clothing brands. If not, it could be worthwhile to investigate why.

Final Words

With all of its advantages, though, e-commerce still carries some risks. Because you cannot view the products before purchasing them, it is conceivable that they will not meet your expectations or requirements. The next step is to determine whether the e-commerce website’s return policy is responsive to client needs and expectations.

Users occasionally express their dissatisfaction with shipment issues and delivery delays. Shipping costs may, in certain situations, cancel out all of the savings gained through online shopping.

To prevent all of these issues, it’s a good idea to check out online buying sites’ reviews and consumer experiences first. There are several options to consider as a business owner looking for an eCommerce platform. While one e-commerce system may be the most popular, others may have unique features that are better suited to your company.

Choosing the ideal platform for your business to build an eCommerce website is a long-term choice, as organizations seldom switch platforms more than once every few years. This is why it’s critical to pick the correct one before investing time and resources in it. We believe that this eCommerce platforms list of the finest eCommerce platforms aids you in carefully choosing your eCommerce platform alternatives and picking the appropriate one for your business.

Everything You Need to Know About Conducting an Instagram Audit

Everything You Need to Know About Conducting an Instagram Audit

If you have created an Instagram profile, not for a narrow circle of friends, but to broadcast your lifestyle to the world, share tips, and earn money on social networks – you need a profile audit.

The audit is a check that helps to objectively assess an account’s status.

It gets on with things and answers important questions like these: “Why is activity falling?”, “What can be improved?”, “Am I positioning myself correctly?”, “Is reading my posts convenient for users?”.

It is important to regularly monitor your account dynamics and check it for quality. Without analysis, you will not be able to identify weaknesses and strengths. As a result, it will not be clear what must be changed, and what to focus on in promotion. There are multiple solutions that can assist you with Instagram Audit, and one of our favorite ones is the service provided by Spam Guard App.

Who needs an audit?

First of all, SMM specialists, PR specialists, and targetologists need a full audit and a Fake followers audit. Before they start working with a company profile, great estimation work should be done. Promoting a beautiful well-designed profile is much easier. This is a fact. But if your account is inharmonious, with low engagement, it will be more difficult to work with.

Only after evaluating your account, you can:

  • Outline your work plan;
  • Launch promotion;
  • Determine whether you need the help of third-party specialists: designers, marketers, photographers, copywriters, etc.;
  • Announce the final cost for working with a specific profile.

Bloggers and business page owners that have an online presence, need an audit to “come down from heaven to earth”, take an adequate look at the state of affairs, see what mistakes were made, and find suitable ways to correct them.

Who conducts an Instagram audit?

SMM specialists, both private specialists, and agencies are engaged in auditing the profile on Instagram. For profile analysis, you mustn’t transfer access to your profile to third parties, it is enough that your account is open.

If you wish, you can audit your Instagram account yourself. It will not be as professional and complete as that of a specialist, but it will still give a general idea of the state of your profile, and help to find weaknesses and shortcomings.

Profile analysis consists of 7 steps

Let’s consider 7 main stages of analyzing an Instagram account.

Step #1: Evaluation of a nickname and a page name

“As you name your ship, so it will sail” – similar applies to your profile nickname. In fact, this is your main identifier in any social network, a top-line in your account. It is a nickname that will be indicated when mentioning you in posts and stories, and it will distinguish you from other users.

For evaluating the nickname, answer a few questions:

  1. Does it reflect the topic of your blog?
  2. Is typing it in the search bar convenient for users?
  3. Is it easy to remember?
  4. Does it evoke associations that echo the profile topic?
  5. Is it not too long?
  6. Does it consist of less than two words?

An example of a successful nickname on Instagram is “i. love. fitness”. Not too long, reflects the subject, easy to remember, and easy to type in the search

If you answer “Yes” to at least 4 questions, then everything is fine with chosen nickname

Don’t overload it with unnecessary signs. For example, sometimes users separate words with a double underscore like this:”__”. It will not be convenient for users to enter a nickname overloaded with signs, which are often even impossible to count. If there are fewer divisions it will be better.

Choose a unique nickname because when they add numbers to an already used nickname, like this: “Alex123” it doesn’t look very presentable.

Another important point is your page name. The page name (a line highlighted in bold, placed above your biography) is often underestimated. It’s exactly that using page names the search results are carried out on Instagram.

When a person types “Ivan Ivanov” into the search, the service selects people with such a page name, not a nickname. Therefore, commercial profiles often place key queries in the name, for example, “Food delivery Moscow”, “Massage in Sochi”, etc.

Step #2: Evaluate the avatar

An avatar is an important component of any profile. Treat his choice very carefully if possible it does not need to be changed. People with a developed visual memory remember exactly your avatar, and it helps them to find the necessary profile. If you change your avatar you will lose this part of your audience.

When evaluating an avatar, you must take into account these details:

  1. If there are inscriptions on the main photo, they must be readable, otherwise, there is no sense in them.
  2. Your logo should fit completely, its elements should be large.
  3. It’s important not to crop the composition, if a cake is in your photo, then let it be seen in its entirety.
  4. If you are running a specialist profile, then put a professional title photo where you are in uniform or in the working environment.
  5. Photos that reflect goods and services-always of high quality, bright, with good clarity.

Your avatar must be original. Using popular stock images, you will create an image of an unreliable brand and a fake specialist.

Step #3: Analyzing your profile header

Everything is simple here. A profile header can be considered good if it:

  • answers to questions: “Who are you?”;” What do you do?”;
  • contains a unique trading offer (relevant for companies and stores);
  • explains why users should subscribe to you (relevant for bloggers and specialist profiles).

It’s important not to overload the emoji header, choose a readable font for it. If you are conducting an independent audit, close Instagram and take a break from it for at least 4-5 days.

Posts can be uploaded through third-party services and auto-posting. When you reopen Instagram, you should evaluate your profile header, avatar, and other visuals with a clear look.

Step #4: Text Content Analysis

It’ll be better if you view many posts. SMM specialists usually analyze 10-20 recent publications.

The checklist for verification is quite extensive:

  1. Does the post text correspond to the topic from your profile header? Every beginner’s main mistake is that the content does not match the profile header. If you position yourself as a general practitioner, the ratio of posts on medical topics to personal ones should be at least 3:1. If you abruptly decided to change the blog focus, change the header as well.
  2. Is it clear from published posts what you do and what you offer? When commercial profiles are full of publications on general topics that are far from business, subscribers begin to forget what they actually subscribed to your account for. You mustn’t disguise yourself as a personal page, your followers should understand who they are subscribing to. If at least every two posts you don’t talk about your business, it’s time to completely revise your content plan.
  3. Publications are designed in a similar style? If you often change the authors, it’s important to make sure that the texts are designed in a familiar style. This is especially true for personal pages because subscribers believe that you are the one who prepares all the publications. But frequent changes in the business page are also not desirable. If you understand that published texts are very different, correct them.
  4. Is your content diverse enough? There are a lot of types of tests for social networks. In order not to bore subscribers, try to touch on a maximum of various formats.

Formatting deserves special attention. Pay attention to the ease of text readability, and the presence of spaces. On Instagram, you can always edit a previously published text. Be sure to use this opportunity to make it pleasant for new subscribers to read publications.

Step #5: Visual Content Analysis

It’s a very difficult part of auditing. There are no uniform standards for photos. If we generalize, then ideally they should:

  1. have a good quality (without pixelation and defocus);
  2. be kept at identical temperature: only warm or only cold shades of filters;
  3. a complete, harmonious picture has been created, but the pictures may be different.

The requirements for the visual are constantly changing. If in 2017 trends included the most fabulous pictures, then this year the emphasis is on natural photos.

You can maintain a single style, or you can maintain a dynamic live profile. This remains to the taste of a page owner, so the rating here is more about the quality of the content.

Step #6: Calculating the Engagement Rate

This is one of the clearest and most visual stages of verification. If in other points a biased assessment is possible due to banal tastes and preferences (first of all, this concerns the analysis of the visual concept), then engagement rates are quite specific figures.

You can find out the real percentage of subscriber engagement using specialized Internet services that can also hack Instagram followers if it’s necessary.

Step #7: Activity Analysis

It is very difficult to evaluate this item independently. A professional will determine it in just an hour:

  1. Do you publish posts often enough?
  2. Do you respond quickly to comments?
  3. Do you support dialogs in comments or not?
  4. Do you respond to responses and mentions?
  5. Do you use all available promotion methods?
  6. Are you working specifically for your target audience?
  7. Do you invest enough in promotion?

The answers to these questions will help you understand what else you can do to grow your Instagram blog and develop it.

In Conclusion

In conclusion, it is important to say that the profile analysis should be carried out at least once every six months. Or even better – every three months, to validate that that account is correct. We recommend subscribing to an automatic monitoring service that will assist with that, like the Spam Guard App, feel free to check it out.